General Questions

– Any valid driving license which has International format, readable in English, Georgian or Russian is acceptable on territory of Georgia during one year after Car Renter’s arrival  – Vehicle category should be written properly (Category B, or light motor vehicle) – Some Countries licenses need to be checked Individually, as the format might be not acceptable by local police – so we need to check and validate it – International driving license is needed when the country driving license is not accepted.

We are not responsible for the validity of the driver’s license. If the driver’s license is issued in any other language, a notarized translation is required for use on the territory of Georgia.

We will attempt to assist with the translation process of the driver’s license, but this does not constitute our obligation.
The costs of the notarized translation of the driver’s license, including notary and translator fees, shall be borne by the Car Renter and are not included in the rental price.

Any driver which is 21 year’s old and has 1 year of driving experience is automatically insured with all conditions listed below.

Any additional driver is automatically insured under same conditions in case if primary driver is present in the vehicle.

Vehicle Booking

The booking can be done through:

  1. You can make an Online reservation by checking the available vehicle according to the date and location on the front page https://rerentalcars.com/ ) and make a online reservation. Reservation is free of charge and you can change or cancel it anytime you like.

If you have any questions regarding reservation or rental period can be put in the Notes field and will be answered ASAP.

  1. Email reservation ( info@rerentalcars.com ) you can send you request and we will make a reservation for you.
  2. Phone reservation are accepted on our 24/7 service hotline ( +995 571 16 07 16 )

We recommend you to look through available vehicles for the rental period by according to the date and location before making email or phone reservation. During the summer season we strongly advise to reserve a vehicle online before making a mail or a phone confirmation.

A booking can be changed up to 24 hours before the start of the rental with no additional fees or charges.

Any payment already made towards the rental will be fully refunded except the charges applied by the bank or other money transfer system.

A booking can be cancelled up to 24 hours before the start of the rental with no additional fees or charges.

Any payment already made towards the rental will be fully refunded except the charges applied by the bank or other money transfer system.

Changes or cancellation made by any reason not dependent on the renter (as flight delay or any other) will be accepted anytime (including due time) without additional charges for change or a cancellation.

* Exception: Credit card payments can be refunded with no additional charges within 2 weeks after the payment, in case of booking cancellation 2 weeks later bank transfer fee of 35 EUR will apply for a booking cancellation

Prices and Payment Methods

Any booking is free of charge and doesn’t obligate to make any prepayment before arrival.

With  renter still gets a full guarantee of the booked vehicle simply by clicking an activation link in reservation email.

-Full rental Payment

Full payment must be done on the first day of the rent to be applied automatically applied for a no deposit rental. In case of 50/50 payment any of the vehicles will be charged from 200 to 500 EUR deposit according to the vehicle.

-No deposit policy

In case of the full payment of the rental on the first day renter will be charged zero deposit and none of the credit card funds are blocked for the rental period.

Exceptions – *There are some vehicles that require a fixed Deposit, The sum of the deposit is indicated below the rental price.

Rental prices include:

  • All taxes
  • 100% Vehicle Insurance
  • Any amount of drivers applied for vehicle insurance
  • Unlimited mileage with every vehicle for any rental period, so you never have to count the kilometers you drive.

In Georgia all payments are done in GEL (Georgian Lari), but if you pay with cash and you have any other currency (EUR, USD, GBP) we will gladly help to exchange it according to official exchange rate of National Bank of Georgia for the day of payment.

Payment methods:

  1. Cash, which we give you a receipt for (can be done at start of the rent)
  2. We issue an invoice which you can pay through the bank (must be requested by email and paid at least 1 week before the start of the rent)
  3. Credit card payment – In case of credit card payment additional payment system charge up to 3.5% is added to the rental price

The Hourly Difference is a  difference between your pickup and drop-off time which charges an extra hours (Price of each Hour is a Daily price divided by 24)  Difference of 3 or less hours is free of charge,  difference of less than 10 hours charged as half day price, difference of 10 or more hours is charged as an extra day.

Pick-up and Drop-off of the vehicle

Yes, you can pick-up/drop-off the car from any location you like, but it will be charged with transfer fee up to 80 EUR (one way) depending on the distance.

If the car is located in the other city rental, system shows the price and the transfer fee to get the vehicle to desired location.

Yes, you get Airport transfer within the city – free of charge according to your flight times. The rental contract and an invoice for the payment will be delivered to the airport directly and you will not have to come to the office.

 

We mark your flight details so the car will be delivered at the airport, pay attention to the sign before the exit from the airport it will have your name on it. In case you can’t find the delivery person, you can call our hotline +(995) 571 16 07 16

Standard office open hours are 10 am to 5 pm Monday to Friday. Already pre-booked vehicles can be collected from the office 24/7 upon request without any additional charge.

Delivery and Collection Service is 24/7 delivery and pick-up service are charged a standard delivery fee not dependent on working hours or holidays.

National One-Way Rentals are prices are calculated automatically during when you search for available vehicle according to the date and location.

Insurance

100% Insurance – Vehicle, in case of an accident of your own fault

100% Insurance – Vehicle in case of damage by any third party

100% Insurance – Vehicle in case of any damage by fire, theft or any other damage caused by a third party

100% – Damage to a third party (no matter whose fault is the accident), in limit of $10,000

100% – All accessories (mirrors, glasses etc.)

No franchise and zero deductions in any accident, theft or any other damage

Important: Passenger insurance is not included as it is obligatory to have personal travel insurance during the entry to Georgia.

Passenger Insurance –  Please note, our insurance includes the vehicle insurance only not a passenger insurance.

What we recommend is to take a good travel insurance package when you will be leaving to Georgia it usually has a better terms and coverage than any Georgian one.

 * Any damage or loss made to passengers or to any property inside the vehicle during an accident or rental period are not covered by insurance and not refundable by  any party. We advise to apply for travel insurance in your home country for personal and item insurance if needed.

*Tires damaged during driving are not considered as an accidental damage by any insurance company in Georgia. Payment for the  tires are charged 80 EUR each tire.

The third party insurance includes any damage done to anything which is outside your vehicle. It can be a car, a lamp post or a person doesn’t matter.

If you make a damage to a person you will be responsible for it from the point of view of law also, maybe it will be a small fund or whatever the court decides depending on the damage. But usually this kind of situations are decided toward the tourists more than in Europe for example. We ourselves never had this issue, but heard of situations where the foreigners were treated with minimum liability possible by law.

Every person from age of 21 years and 1 year driving experience can drive the vehicle and is automatically insured under same terms only if renter is located inside the vehicle. Renter cannot pass the vehicle to another party without his presence.

Generally it’s safe to park any car anywhere, as first of all you have a 100% insurance for it and also generally there are no incidents of stealing or robbing the cars at all.

If the malfunction happens we either repair the broken part or replace the car with another vehicle. Time needed for a car change depends on the location of the broken vehicle and closest available car.

You don’t have to pay anything for damage the rented vehicle, Insurance company covered 100%.

If the accident is your fault and you have damaged other property (car) also, the limit that insurance pays to the other damaged party is 10,000 USD, also police will give you a fine of 250 GEL for the accident which is approximately 100 EUR.

Mileage and Petrol

You get unlimited mileage with every vehicle for any rental period, so you never have to count the kilometers you drive.

Almost all our cars use Petrol. There are 3 types of petrol in Georgia 1. Regular (92oct), 2. Premium (95oct), 3. Super (98oct)We strongly recommend filling up the Premium (95oct) petrol in Brand stations as Wissol, Rompetrol, Gulf Socar or Lukoil as our customers had various problems with fuel quality in small stations up the mountain regions. There is almost no price difference between different types of petrol and fuel consumption of the quality gasoline is much less, so you will actually economy on fuel.

Usually the price of fuel varies between 60-80 Eurocents per Liter.

Petrol stations are available everywhere even in high mountain regions, so you will never need an extra fuel tank. But strongly recommend filling up the Premium (95oct) petrol in Brand stations as Wissol, Rompetrol, Gulf Socar or Lukoil as our customers had various problems with fuel quality in small stations up the mountain regions.

Average fuel tank of 4×4 vehicle is 70 liters and average fuel consumption 14 km/L so you can go through about 400 km with a full tank.

Car Accessories

There is no very good GPS navigators in Georgia at all, the only model that does exists is Garmin Nuvi, it’s not a very user friendly navigator, but does show the map and you can navigate with it. What we recommend is not spending any money on it at all, if you have any kind of smartphone just use google maps when you have a connection with internet and also download “Maps.Me” application and a map of Georgia (also free) for offline use.

No, the child seat is not obligatory in Georgia, but you still can rent it (during the booking process please specify kilograms in notes section)

Cross Border Rentals

Other questions

All vehicles are equipped with all season tires. In winter season 4×4 vehicles are changed to winter tires while standard ones stay at all season ones.

Paid Parking In Tbilisi : In Georgia’s capital, paid municipal parking is managed by Parking Tbilisi (website in Georgian — you can use your browser’s translation feature).

The central area (streets around Kote Abkhazi and Abanotubani) is divided into zones with hourly rates:

  • Zone A – 1₾/hour (~$0.37)
  • Zone B – 2₾/hour (~$0.74)
  • Zone C – 3₾/hour (~$1.10)
    The zone type and price are shown on the sign under the “P”.

For these hourly parking zones, you can also buy longer-term passes:

  • Daily – 20₾ (~$7.35)
  • Weekly – 100₾ (~$36.77)
  •  Monthly – 300₾ (~$110.32)
    You can pay via payment terminals, the official website parking.tbilisi.gov.ge, or the Parking Tbilisi mobile app (App StoreGoogle Play).

    Parking in Batumi

    Batumi’s parking system is managed by Batumi Autotransport.

    Paid parking applies throughout the entire city.

    Rates:

    • 1 day – 10₾ (~$3.68)
    • 7 days – 20₾ (~$7.35)
    • 30 days – 30₾ (~$11.03)
    • 182 days – 45₾ (~$16.55)
    • 1 year – 60₾ (~$22.06)

    You can pay at terminals, in banks, or online via TBC Pay.

    Check your payments and fines at batumitransport.ge

    Parking In Kutaisi

Rates:

  • 1 hour – 0.5₾ (~$0.18)
  • 1–3 hours – 1₾ (~$0.37)
  • 1 day – 2₾ (~$0.74)
  • 7 days – 5₾ (~$1.84)
  • 30 days – 10₾ (~$3.68)
  • 182 days – 30₾ (~$11.03)
  • 365 days – 60₾ (~$22.06)

You can pay at payment terminals, banks, online systems, or on parkingservice.ge

The standard package is CD, USB radio transmitter and Radio.

Child Seat/Baby seat25.00 EUR per rental
Pre-Paid Sim Card20.00 EUR per rental
Roof rack35.00 EUR per rental
WiFi Hotspot 25.00 EUR per rental
Snow Chains20.00 EUR per rental